What do I do if my upload times out?

Modified on Thu, 19 Oct, 2023 at 1:13 PM

This can usually be caused by two things, either:


1. A slow or sporadic connection to the internet. Check your internet settings, or with your Internet Service Provider if you suspect this might be the case.


OR


2. Your upload file is very large, and your browser believes that the connection has terminated while uploading. If this seems to be the case, you should contact [email protected] and we will provide you with details on uploading via FTP.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article